Privacy Policy

Effective Date: July 24, 2026

SANDLINE (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SANDLINE website and mobile application (the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment information (processed securely by our payment providers)
  • Travel preferences and booking details
  • Account login credentials

Device Information

  • Device model
  • Operating system
  • IP address
  • App version
  • Device identifiers
  • Crash reports and diagnostic information

Usage Information

  • Pages and features accessed
  • Booking history
  • Search preferences
  • Interaction with our Services

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process bookings and reservations
  • Communicate regarding your trips and inquiries
  • Improve our website and mobile application
  • Provide customer support
  • Send booking confirmations and important service updates
  • Detect fraud and protect our Services
  • Comply with applicable legal obligations

3. Sharing of Information

We may share your information with:

  • Travel partners, guides, and service providers necessary to fulfill your bookings
  • Payment processors for secure payment processing
  • Technology providers that help operate our Services
  • Government authorities when required by applicable law

We do not sell your personal information to third parties.

4. Data Security

We use commercially reasonable administrative, technical, and organizational measures to protect your information. While we strive to safeguard your data, no method of electronic storage or internet transmission is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Request a copy of your information

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

8. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

SANDLINE

Website: https://sandline.us

Email: support@sandline.us